Episode 4 | ATM Card Frauds | Cyber Crimes In India

You keep your debit / credit card always with you. Nobody else uses it. You would never have forgotten or lost the card. Even then, the fraudster withdraws cash from your account through ATM machines. Let’s see how all of this happens. When you go withdraw cash from any ATM machine all of your debit/credit card information gets stolen along with your PIN number. An ATM card skimming machine as shown in the picture and a small camera is installed on the ATM machine. Any debit/credit card has a black colored magnetic strip at the back side of the card which stores your name, card number, expiry date etc When you swipe your card in the ATM machine it gets swiped from the installed skimming machine also because its design matches with the design of the ATM swiping mechanism and installed exactly on the same position. When the card gets swiped the information stored in the magnetic stripe gets read by the skimming machine. When you enter the PIN, the installed camera captures it. Now, the fraudster has all the card information and the PIN number. He can use it in two ways. Either he uses the information to do online shopping or he makes a cloned version of your card. To make a cloned version, the information stored in the magnetic stripe is sufficient. Now he can withdraw cash from any ATM machine using the cloned card. To avoid such frauds, pull the card inserting mechanism before swiping it at the ATM machine. If there is a skimming machine installed, it would come out. When you enter the PIN number, cover the keypad as shown in the picture. It saves you even if the camera is installed. This kind of skimming machines can be setup at every point where you would have to swipe your card For example, restaurants and fuel stations. At such places, pay little attention to the operator and see what all he is doing. Check the keypad of the machine while entering the PIN. If you find any abnormality – thick or loose keypad there may be a skimming machine set up. Unfortunately, if you become a victim of such frauds you need to file a written complaint at your bank. According to RBI guidelines, different fraud transactions fall under different liability criteria. The card skimming fraud happens due to third party breach, it falls under zero liability criteria if reported within 3 days. If you take 4-7 days to report it falls under limited liability criteria. Beyond 7 days, the liability would be decided based on the board policy of that particular bank. In zero liability criteria, you don’t have to bear any loss. The bank liability decided based on the RBI guidelines gets reimbursed within 10 working days. Any bank should resolve your complaint within 90 days if it doesn’t happen your can complain against the bank online through RBI Ombudsmen. After you report it in the bank, you need to report it at the nearest cyber cell. If the cyber cell is not available, you can lodge an FIR in the local police station. Cyber crimes fall under global jurisdiction so they can be reported irrespective crime location. If your complaint is not accepted in any police station you can approach the police commissioner or the judicial magistrate. Alternatively, you can report it online via National Cyber Crime Reporting Portal. Generally, in such frauds the money lost is either spent in online shopping or gets transferred to different accounts. In some cases, it even gets trasferred to the accounts outside India. SO even if the criminal gets caught the chances of recovery become very bleak. For more informative videos like this please subscribe to the channel and share this video with your friends & family so that the awareness gets created and everyone’s money can be safe. Thank You.

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